Wednesday, November 23, 2011

Wings and stuff

Hello dear customers please please please utilize the menu we have given you. I work at a wing restaurant. We have over 33 different wing flavors. Yes, I can name them all. No, I'm not going to. The most aggravating thing a person can do (in my opinion) is disregard the names of these flavors. Frequently I have customers who do one of three things:
  1. They say the name of a wing flavor from other restaurants ie: the spicy garlic from Hooters, or garlic parmesan from Buffulo Wild Winds
  2. They say the descriprion of the wing flavor ie: the honey bbq with a kick (this is aggravating because I know the names of the flavors but not all the technical descriptions or it may catch me off guard)
  3. They say the type of flavor ie: the buffulo or the bbq (we have six different buffulo sauces and six different bbq's are you serious right now)
If you would just readthe menu and decide what to get then it will be alot easier for me.

What are your thoughts on this? Do you have any stories where someone has mixed upi the menu names?

Can I have some...

Ok fellow servers I know you have experienced this before too. You've just dropped off food at the table and/or have checked on the table and notice that your table needs something, anything. Of course you finish what you were doing and tell the table "I will be back with [a new water]." Is it not the most annoying thing when directly after you say this the table says "oh can I have [a new water]." I think there are a few things that make this the most annoying thing.
  1. It makes us feel incompetent as servers, do you honestly think I was ignoring the fact that you needed [a new water]
  2. You obviously were not listening to me, I am a person not a slave, enough said
  3. There really isn't a number 3 on my mind but the list looks incomplete without a 3rd.

Have you ever experienced this? What are your thoughts about when someone asks for something directly after you've said you would get it for them?

Friday, November 4, 2011